UwUFUFU

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FAQ

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Account

I’m having trouble logging in

I bought a subscription but it is not reflecting on my UwUFUFU

What is FUFU points?

How do I cancel my subscription?

I have an issue or suggestion, where do I send it to?

Loot Balls

How do I get a loot ball?

I unboxed an item that I don’t want

Why do some items auto-exchange after 72 hours?

What is Authenticity Guarantee?

Shipping

Where do you ship to?

Do I have to pay for shipping?

What is the status of my order?

My order has been cancelled

Quizzes

What is the ‘custom link’ feature?

How can I embed my quiz on a website?

I want my quiz to link to a website.

What is World Cup Type quiz?

What is MBTI Type quiz?

FUFU Points

How do I top-up my account?

Which payment methods are accepted on UwUFUFU?

Referrals

What do I get for referring someone?

How do I invite someone?

How many people can I invite?